Describe how the current practice of hiring the global teams in India might lead to team conflict, and how to improve the hiring process.
Describe how an HR department can assist managers and employees, and their families prepare for and work in an overseas work environment. Provide at least three specific examples as it relates to this scenario.
If you had been Jorge, how would you apply the three cultural adaptation skills from your reading in Chapter 16 “Managing Expatriates,” that would help the team members and their families be successful in adjusting to India?
Chapter 16 Cultural Adaption Skills
A successful expatriate manager must be sensitive to the host countrys cultural norms, flexible enough to adapt to those norms, and strong enough to survive the culture shock of living in another culture. In addition, if the manager has a family, the family members must be able to adapt to a new culture. Adaptation requires three kinds of skills:46
1.Ability to maintain a positive self-image and feeling of well-being.
2.Ability to foster relationships with the host-country nationals.
3.Ability to perceive and evaluate the host countrys environment accurately.
Some of the most important factors for expatriate adjustment, according to research, are the overseas work environment (including employees and culture), ability to communicate in the host countrys language, job characteristics (freedom, autonomy, and variety), opportunities for leisure activities, urban environment (pollution, traffic, beauty), worklife balance, living quarters, family life, local friendships, and contact with those in the country left behind.47 To assess candidates ability to adapt to a new environment, interviews should address topics such as the ones listed in Table 16.2. The interviewer should be certain to give candidates a clear and complete preview of the assignment and the host-country culture. This helps the candidate evaluate the assignment and consider it in terms of his or her family situation, so the employer does not violate the employees privacy.48 These principles apply whether the candidates for international assignments are host-country or third-country nationals.
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