Assessment Task 1 (Knowledge Test)
What is risk according to ISO 31000?
What is the purpose of risk management?
How do organisational ethics affect risk management strategies?
What are the 11 risk management principles within AS/NZS ISO 31000:2009 Risk Management Principles and Guidelines.
What is a residual risk?
Why are risks analysed and documented?
What are the focuses of risk identification?
Outline possible response strategies to program risks identified as threats.
Outline possible response strategies to program risks identified as opportunities.
Assessment Task 2 (Risk Management Plan)
Assuming that your organization has been awarded contracts to undertake the following projects:
Project 1 – Website redevelopment and hosting and maintenance services for Destination: Australia
This project is for the technical upgrade of the Archives’ website DESTINATION: AUSTRALIA. In order to ensure the best value for money and optimal functionality (for the website and related exhibition interactive) going forward, it is necessary for the website to be transferred from a proprietary CMS to a commonly available CMS (including, but not limited to, an Open Source CMS).
The website will enable the National Archives of Australia to collect user contributed data about the photographic collection featured on the site. The interface must be modern, engaging and user-friendly, designed to meet the needs of people of all ages, and differing levels of computer and English literacy. The website must interact successfully with an exhibition interactive via an existing API. There is an option for hosting, maintenance and support services to be provided from contract execution until 31 December 2019.
Project 2 – Re-development of Intranet
A redevelopment of the Clean Energy Regulator staff Intranet into SharePoint 2013
Project 3 – Database for community engagement – Software As A Service Customer Relationship Management system (SAAS CRM)
The National Radioactive Waste Management Facility project is currently in Phase 2, best described as the technical assessment and continued community consultation phase. One site has been chosen to progress to this stage while other as yet unknown sites may also progress to this stage. The project team requires a database (Software As A Service Customer Relationship Management system (SAAS CRM) to effectively and confidentially manage large volumes of data, including names, addresses, opinions of community members and contact details. This will assist in ongoing community engagement.
The system must be fully operational (tried and tested) within two weeks of the commencement of the proposed contract. The project, and related community engagement, will be ongoing for years. Access to maintenance and advice will be desirable.
Your task is to create a comprehensive Program Risk Management Plan that covers the following:
Program Overview – This section defines the program vision, its business value, and projected outcome. It may include a summary of the program scope, dependencies and constraints. This introductory portion may also include success criteria for measuring program outcomes.
Schedule Management – A roadmap or work breakdown structure may be included in this section along with a description of how scheduling will be managed, updated, and monitored. Roles and responsibilities related to scheduling should be made clear.
Change Management – Provide a clear process for handling program changes, including who can submit change requests, how and where those requests will be tracked, and who can approve changes.
Communications Management – A detailed communications plan can help prevent project issues and ensure that information is distributed appropriately. Use this section to define the frequency and type of communication to be provided, who will be providing and receiving the communications, and other guidelines or expectations.
Cost Management – This section may include detailed information on program budget and expenditures as well as the parties responsible for managing costs, who can approve changes to the program budget, how project budgets will be measured and monitored, and guidelines for reporting. Funding and funding issues.
Procurement Management – Describe responsibilities related to procurement throughout a program lifecycle. Identify who is responsible for vendor relationships, dealing with contracts, purchasing, and other activities.
Project Scope Management – Will the project scope be defined in a scope statement, WBS, or another method? How will the scope be measured? Who is responsible for managing and approving the program scope? Address these questions as well as any guidelines related to the scope change process that were not identified in the change management section.
Risk Management – Describe how risks will be reported, monitored, and assessed, including how they can be submitted and who is responsible for dealing with them.
Staffing Management – This section lists program requirements for staffing, including specific resources and the timeframes in which they are needed, plus training. It describes how staff will be managed for the duration of the program.
Stakeholder Management – Use this section to identify stakeholders and strategies for managing them, including who is responsible for collecting and reporting stakeholder information.
Program Governance – Describe any governing groups, what authority they have, and their responsibilities within the program. You can include information on how often they will meet, how escalated decisions should be presented to and handled by the governing groups, how their decisions will be communicated, and when program reviews will occur.
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